WE HAVE DELIVERED OVER 100,000 ORDERS THIS YEAR!

FAQ


What is your refund policy?



Please refer to our refund policy for refunds, returns and replacements at the bottom of our site page.

Can I Cancel my order? If so, how long do I have to cancel my order?

Yes. You may request an order cancellation within 24 hours of purchase. Please be sure to thoroughly read our descriptions and processing times before ordering outlined in our refund policy at the bottom of our site page.

How do I track my order?

You can check on the status of your order at any time by going to our home page and clicking on the link “Track Your Package” at the bottom of the page. You can also reach out to our customer support team at support@muppz.com.

Do you ship internationally?

Yes we ship worldwide.

How long does it take for an order to arrive?

Please allow 2 to 4 business days for your order to be processed before it is shipped. Once your order has shipped, it will arrive within 5 to 14 business days for United States and 10 to 21 business days for all other countries, depending on how fast customs clearance takes place. You’ll receive an email confirmation once your order has shipped to track your order.